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Meet Our Team


Aaron Augustine

Agency Principal

I’ve been in the insurance industry for over 19 years and have worn many hats in the company. My tenure and experience have allowed me to not only understand the ins-and-outs of insurance but also to service hundreds of families regarding their protection needs. I can help you protect the things that are important – your family, home, car, boat and more.

I’m proud to work with a company who’s been serving satisfied customers for over 80 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by A.M. Best. Quality service, strength, and satisfaction – that’s something I’m glad to be a part of.

I’m committed to showing you how Allstate is different and better than the rest. From sharing our broad product offerings for your protection and financial needs to offering you a real relationship you can count on. I’ll help you prepare for your financial future and provide a higher standard of service, delivered wherever and whenever you need.

Faviola Gonzalez

Claims Concierge

I have been working in the insurance industry for the past eight years as a customer service & sales representative. I have now added to my experience as the office Claims Concierge. I love when at the end of the day I get gratification in knowing that I have made a difference in clients’ lives.

I grew up in Dallas TX and graduated high school in 2007. From there I attended Hill Junior College. My favorite way to spend the weekend is being around my family and getting to enjoy each others company, along with going on horse rides with my padre. I really enjoy playing soccer, being active, healthy and spending time with my husband and daughter. I volunteer as a soccer coach for three-year-olds, which is going to make me or break me.

I would say most of the clients don’t know that I am 5’2″ tall and received a soccer scholarship playing goalie.

Julie Mathus

Office Manager

I have been a licensed insurance agent since 1996. I can help you with your Auto, Home, Umbrella, Motorcycle, Motorhome, Commercial and Life Insurance needs. I love helping clients understand their coverage needs and risk while being able to help them prepare for the unknown.

I was born and raised in the beautiful State of Oregon, which led me to enjoy hunting, fishing, and horses. I received my diploma in Information Processing from Trend College in 1994, then my Insurance License in 1996. I also enjoy golfing, even though I not the greatest at it, along with spending quality time with my husband and grandkids and watching football! GO DUCKS!

I love chocolate & coffee and believe it to be my arch nemesis. Well, maybe not as much as Garrett’s Popcorn from Chicago! I used to play the tenor sax in the church band. I enjoy volunteering, whether it is with the Boys and Girls Club, Special Olympics or other organizations just getting to give back is fulfilling.

Valyssa Juarez

Licensed Sales Producer

I have been working in insurance since 2011 as customer service rep. I enjoy helping customers with their policies and understanding their coverage.

I grew in Texas and went to Lewisville High School. I was a Fighting Farmer basketball player during my freshman year.

My daughter, who will be 1 in December, is my pride and joy. She is the love of my life. When I am not working, I am spending time with my family; whether it is at the park or a birthday party.

Right now, I haven’t been able to volunteer. Being a single mom makes it hard to find time for other interest then my daughter, she is my primary focus.

Cambresha Collins

Sales Account Representative

I’m a mother of 3 beautiful intelligent children 2 girls and 1 boy. I’m Texas born and raised “Hook’em Horns”. My family and I enjoy playing football, going to the lake and attending church.  I love meeting new people and bringing the sunshine on a cloudy day. Something that most people don’t know about me is that I don’t have a TV in my home and that I married my high school sweetheart.  I joined the Augustine Insurance Agency team in May 2017.


Tiffany Crawford

Sales Account Representative

I was born in Dallas, TX where I attended to school. When I was younger I played volleyball and wrestled. I now reside in Mesquite, TX and am a proud owner of a curly head poodle named Bexar. I am also an active member of the community and considers myself a professional walker for the American Cancer Society to raise awareness about Cancer. If I am not in the office protecting families, you can catch me practicing yoga, traveling, or poetry writing. I joined the Augustine Agency team in May 2017.